Your front desk is juggling a worried pet owner in the lobby, an intake form, and three ringing lines. CLETUS handles the easy questions so your staff can focus on the animal in the room.
14-day free trial · No credit card · Setup in 15 minutes
Safety First: CLETUS Always Escalates Urgent Messages
CLETUS is not a substitute for veterinary care. When an urgent keyword is detected ("bleeding", "hit by car", "seizure", "not breathing"), CLETUS immediately directs the owner to your ER partner or on-call staff, and sends an SMS alert to your team.
Free your front desk for in-person care.
After-Hours Triage Guidance
CLETUS gives conservative, safety-first guidance: "If your dog is actively bleeding, please go to [ER partner] immediately. Here's the address."
New Patient Onboarding
Answers new-client questions: what to bring, intake forms, first-visit pricing, what insurance you accept.
Vaccine Schedule Reminders
"When does my puppy need his next DHPP?" CLETUS answers from your protocols.
Prescription Refill Inquiries
CLETUS takes refill requests, captures pet name, med name, and dosage, and routes to the tech team.
Appointment Requests
"Can I get my cat in for her annual this week?" — CLETUS collects the info, you confirm.
Policy Questions
Drop-off surgery protocols, payment plans, boarding requirements — all from YOUR clinic documents.
Time
Fewer repetitive hours/location/pricing questions means more time for the pet in the lobby.
Calm
CLETUS absorbs the website messages that used to pile up between appointments.
Structure
Every inquiry comes with pet name, owner, and symptom summary — ready for the tech team.
More affordable than a single hour of live answering.
CLETUS handles the questions. Your team handles the care.
About the product
Everything above is what CLETUS Chat does for this specific industry. For the full product overview — how CLETUS works, tier breakdown, feature comparisons, and the shared knowledge base that also powers CLETUS Voice — see the main product page.
Learn more about CLETUS Chat →