GEOP — Guest Experience
& Operations Platform
The complete operations command center for property managers, vacation rentals, RV parks, cabin rentals, and boutique hotels. Guest management, cleaning workflows, maintenance tracking, upsell automation, automated SMS, owner reports, and CLETUS AI Concierge — all in one dashboard. From $29.95/mo.
What GEOP Actually Does
If you run an RV park, vacation rental business, cabin rental portfolio, or small resort, you're juggling a dozen things at once on any given day in peak season: guests arriving and departing, sites that need cleaning, something broken in cottage 3, a credit-card dispute from last week, an owner asking for a monthly revenue report, and a partridge in a pear tree. You probably manage most of this in a mix of spreadsheets, your PMS, a paper notebook, and what you're holding in your head.
GEOP replaces the spreadsheets, the notebook, and the things in your head with a single dashboard that tracks every piece of your operation — and automates the repetitive parts. Upsells get offered automatically. Welcome SMS goes out automatically. Cleaning workflows track themselves. Maintenance costs roll up per unit so you finally know which cabin is eating your margins.
And it's the only platform that weaves CLETUS AI throughout. When a guest asks a question at 11pm (chat or phone), CLETUS checks GEOP for live data and answers with real information about your property — not a generic chatbot response. The AI is part of the operations platform, not a bolt-on.
Who GEOP Is For
RV Parks & Campgrounds
Seasonal sites, full hookups, guest turnover cadence, winterization workflows.
Vacation Rentals
Multi-property portfolios, cleaning turnovers, guest comms, owner reports.
Cabin Rentals
Property details, hot-tub upkeep, fire pit policies, seasonal booking.
Boutique Hotels & B&Bs
Room management, breakfast logistics, guest requests, dietary tracking.
Glamping Operators
Unique units (yurts, tiny homes, treehouses) with non-standard ops needs.
Airbnb Management Firms
Absentee-owner properties, multi-owner reporting, cleaning crew coordination.
Core Features
Guest Management
Current guests at a glance. Past-guest archive for re-booking campaigns. Notes per guest.
Cleaning Workflow
Turnover checklist per unit. Cost tracking per cleaning. Assignable to staff. Photo upload for damage.
Maintenance Tracking
Ticket system per unit. Cost rollup shows which units cost vs earn. Priority flagging.
Upsell Automation
Late checkout, early check-in, firewood, pet fees, golf carts. Offered automatically. Payments collected in-flow.
Automated SMS
Welcome at check-in, checkout reminders, review nudges, re-booking campaigns. Set once, runs forever.
Revenue Analytics
Revenue by category (room nights, upsells, amenities). Occupancy trends. Comparisons to prior period.
Owner Reports
One-click monthly PDF per owner: revenue, expenses, net payout. 3-6 hours/month of bookkeeping saved.
CLETUS AI Concierge
Chat + voice agents that pull live property data. 'Is there availability this weekend?' answered with real availability.
PMS Integration
Works alongside Cloudbeds, Campspot, Newbook, and others. Nightly booking sync.
Powered by CLETUS AI
CLETUS AI Concierge — included in every GEOP tier
Every GEOP plan includes CLETUS Chat trained on your property. Guests ask about WiFi passwords, amenities, local recommendations, check-in procedures, boat-slip availability, pet policies — CLETUS answers from your knowledge base, 24/7, while your team runs the actual property. Upgrade to GEOP Pro or Elite to layer in CLETUS Voice for phone answering using the same knowledge base.
Because CLETUS lives inside GEOP, the AI has live access to availability, upsell offers, and maintenance status. When a guest asks “can I extend my stay through Monday?”, CLETUS checks GEOP's live calendar and answers with real availability — not a generic “let me check and get back to you.”
Learn more about CLETUS →Revenue lift
Operators commonly report $200-500/month in incremental upsell revenue per property
Late checkouts at $20, early check-ins at $25, firewood at $10, pet fees of $75, golf cart rentals at $40. Every offer presented automatically to eligible guests at the right moment in the stay. You set the prices, GEOP handles the offer flow, and payment is captured in-stream. Specific results vary by property type, season, and guest mix — but for most busy operators, GEOP pays for itself out of Week 1 upsell revenue.
GEOP Pricing
14-day free trial on every tier. Cancel anytime.
Solo
Single-property owner-operators
$29.95/mo
- ✓1 property
- ✓Guest tracking
- ✓Cleaning checklist
- ✓Maintenance log
- ✓CLETUS chat included
- ✓CSV export
Starter
2-25 properties (growing managers)
$149/mo
- ✓Up to 25 properties
- ✓Multi-user access
- ✓Monthly owner reports
- ✓Upsell automation
- ✓Everything in Solo
Pro
26-100 properties (established)
$249/mo
- ✓Up to 100 properties
- ✓Automated SMS included
- ✓Premium Analytics included
- ✓QuickBooks sync
- ✓Everything in Starter
Elite
100+ or white-label resellers
$399/mo
- ✓Unlimited properties
- ✓White-Label included
- ✓Priority support
- ✓Custom PMS integrations
- ✓Dedicated success manager
Add-ons available on lower tiers: Custom SMS Number $4.95/mo, Premium Analytics $9.95/mo, Full White-Label $14.95/mo.
Feature Comparison
Featured client
Lakeshore Bliss Resort
Afton, OK · 89 camping sites + 9 cottages
Running the full GEOP Elite + CLETUS AI Concierge stack. The platform handles guest management across all 98 units, cleaning workflows with cost tracking, maintenance tickets per site, upsell automation, automated SMS campaigns, and one-click monthly owner reports for the cottage owners.
Detailed case study with operational metrics will be published as the dataset matures. For now, a preview profile is available.
See the preview at grandlakeai.com/portfolio/lakeshore-bliss →Frequently Asked Questions
Ready to run your property operation from one dashboard?
14-day free trial on every tier. No credit card. Setup in days, not weeks.